Shipping  & Delivery 

IMPORTANT: Due to recent invents throughout the world, shipping has been very unpredictable. We are trying to make shipping as smooth as possible but sometimes it’s beyond our control. Please be aware of this before purchasing your product.

Shipping products from Japan changes all the time so please contact us before purchasing if you would like to know the latest information.

*Every month changes 


Free Shipping (*tracking may not be available to certain countries )

Shipping Courier 

Japan Postal Service 


Delivery Day

2 weeks to a month depending on your location. 

Paid Shipping (with tracking)

Shipping Courier 

Yamato Transport TA-Q-BIN

Delivery Day

1-2 weeks depending on your location. 



Expedited Shipping (EMS) (*Currently not available to most countries around the world )

Shipping Courier

Japan Postal Service 


Delivery Day

Asia 2-7 days, Oceania 3-6 days, North America 4-7 days, Middle East 5-9 days, Europe 2-6 days, South America 4-5 days, Africa 3-6 days




Free Shipping


Shipping Courier

Japan Postal Service (Letter Pack) or (U-Pack)


Delivery Day

1-3 days after payment confirmation

Payment & Refund

Any fees charged by PayPal will be at the customer's expense. 
■Credit Card
■Return / Refund Policy

When you request a return, please contact and specify whether you would like a refund or an exchange within 5 days from the day you received your purchased product.
Items can be returned if the merchandise is in the exact condition in which it was shipped.The customer is responsible for the return shipping cost(it must be with a tracking number) and 
customs duties. Once the item is received, the cost of the bag will be refunded. You will receive an email from Rinnebags to confirm that the bag has been received and your refund has been processed.

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Address: Osaka-shi, Tennoji-ku, Karakiyocho1-2


TEL: 06-6763-2848

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